Reference

The Terms Behind Your 999tb Account

Everything that governs your 999tb account sits on this one page — how your wallet gets checked, how a round is settled, and where you raise a dispute.

Account rulesWallet checksGame settlementLocal law first
999tb The Terms Behind Your 999tb Account
DATA AND ACCESS

How We Handle Your Data And Access

These terms only hold up if the account behind them is safe, so we keep this side tight. Your login is protected by your own password plus a one-time code, wallet details are matched against the name on your account, and cookies stay on your own device for session and language only. Ask us for a copy of what we hold and we pull it from your account record. That is also where a correction starts, for a misspelled name or a number you have since changed.

Account Security Your password and OTP are yours alone. We never ask for either in chat or on a call. Turn on the device lock on your phone so a borrowed handset cannot open your wallet.
Data We Keep We hold your name, number, wallet details and play history so we can settle payouts and answer a dispute later. Nothing more than the rails and the rules need.
Cookies On Device The site stores small cookies for login sessions and language choice. Clear them in your browser settings and you will simply be asked to sign in again on the next visit.
Changes And Requests Want a copy of your details or a correction to your name? Write to support from your registered number and we log the request against your account before acting on it.
HELP CHANNEL

Where To Ask About Your Terms

If a clause on this page is unclear, ask us before you deposit rather than after. Support can walk you through account verification, explain why a document was requested, or tell you which wallet rails are open for your region. Write in from the number registered on your account so we can find your file quickly. We reply in English, and we will name the clause a decision came from instead of quoting a policy you cannot see.

Team online

Account Chat

Open the chat inside your account and write from the mobile number you registered with. That is how we match your message to your wallet record without asking you for a password.

Email Support

Send a mail from the address on your profile when a question needs a document attached, such as a bKash statement. Attach the file once and we reply on the same thread.

Wallet Help Desk

For Nagad, Rocket or Upay transfers that have not shown on your account wallet, send the transaction ID from your app. We trace it against the rail before touching the balance.

Questions We Get About Our Terms

Most of the messages we get about these terms come down to a handful of things: duplicate accounts, a paused payout, and who sets the rules of a game. The answers below cover those directly. If yours is not here, the support desk handles it from your account record rather than from a general reply, so you get an answer tied to your own case.

Yes. Ticking the box on the sign-up form is your acceptance. If you do not agree with the rules on this page, do not open an account or send money to the wallet.

No. One account per person, tied to your own name and mobile number. Duplicate accounts, or an account used by somebody else, can be closed and the balance held while we check it.

Payouts can pause when the name on a bKash, Nagad or Rocket sender does not match your account, or when a document is still being checked. Support will tell you what is missing.

The studio that supplies the table or slot. Its paytable and dealing rules settle the round, and RTP figures appear only where that provider publishes them. Our terms cover your account, not the game maths.

They can, when payment rails, providers or local rules shift. The version on this page is the live one, and support will point you to the clause that changed if you ask about it.

Then it is not open to you. Access depends on your local law and eligible regions, so check before you deposit. If an account falls outside those limits we close it and settle any verified balance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.