What We Collect and What We Leave Alone
We only ask for what an account and a wallet need. That is your mobile number, a password you set, a date-of-birth check, and the payment reference when you send money through bKash, Nagad, Rocket, Upay or a bank transfer. We never ask for your wallet
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PIN or one-time code, and none of our team will request them by chat, call or message. What we do with the data is narrow. Payment references go to our finance team so a deposit or a withdrawal can be matched to the right account. Device
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and browser details help us spot a login that does not look like yours. Gameplay records — the slot rounds you played, the live tables you sat at, the cricket markets you viewed — let us settle a query if you say a round did not
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credit. We hold account records while your account is open, and for a set period afterwards where local law asks us to keep transaction history. When that period ends the data is deleted or anonymised. It does not matter whether you signed up from Dhaka or
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elsewhere in Bangladesh; the same record-keeping applies. Your rights are practical. You can ask what we hold, request a correction, or ask us to close the account and delete what we are allowed to delete. Some records stay while a legal retention duty applies; we tell
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you which ones and why. Privacy rules differ by country. What applies to you depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.